Delete Account
Request permanent deletion of your Carna Passenger or Carna Driver account
Submit this form to request deletion of your account and associated personal data. You do not need to reinstall the app, sign in, call us, or send a separate email to start your request.
Submitting a request does not immediately delete or deactivate your account. Permanent deletion cannot be undone once completed. Any legally required retention is explained in our Privacy Policy.
Account Deletion Request
Request permanent deletion of your Carna Passenger or Carna Driver account
Loading request form…
What happens next?
1
Your request is saved in Carna’s administration dashboard for manual processing.
2
We verify ownership through a phone number or email already linked to the account, without requiring a separate support request.
3
We delete your account and associated personal data, subject to applicable legal retention, and send completion confirmation to your verified contact.